Eight Considerations Before Buying Used Technology for your Offices
In today’s fast-paced business environment, your team relies on technology to stay productive and competitive. But when a device starts slowing down or breaks, replacing it with brand-new hardware isn’t always the most cost-effective solution. For many businesses, purchasing used technology can be a smart way to stretch IT budgets—if done carefully.
8 Things to Consider Before Buying Used Technology
Tech that’s used can be a way to save cash. According to recent data, 70% of consumers bought or sold used technology in 2023. It’s a popular market that’s expected to grow to $2.7 trillion in 2025.
However, you still have to exercise caution when buying any used device. Before purchasing used electronics, consider these eight things:
1. Is the Device Still Receiving Support?
Before purchasing any used tech, confirm that the device is still supported by the manufacturer. Unsupported devices no longer receive critical software and security updates, leaving your business vulnerable to cyber threats. Always check the manufacturer’s website to verify the support timeline. Some brands offer longer support cycles than others, which can make a big difference in long-term usability and security.
2. How Old is the Device?
Device age directly impacts performance and longevity. While a slightly older model might still meet your needs, anything too outdated could slow down your team or lack compatibility with current software. Research the original release date and compare it with newer models to ensure the device can still handle your business applications effectively.
3. What is the Battery Health?
For mobile devices and laptops, battery health is crucial. A degraded battery can disrupt workflows and lead to unexpected downtime. Some sellers provide battery health reports—if not, ask for one. Also, factor in the cost of a battery replacement if needed, and include it in your total cost analysis.
4. Is There any Physical Damage?
Visible damage—like cracks, dents, or signs of water exposure—can indicate deeper issues. These defects may affect performance or lead to future failures. Inspect devices carefully or request detailed photos and videos. If the damage is significant, it may not be worth the risk, even at a lower price point. Remember that you and your teams rely on the hardware purchase you’re about to make.
Look for discoloration or rust, as water damage can cause a number of problems. Major defects can impact how the device works particularly when you use and rely on it daily.
5. Are all Necessary Accessories Included or Available?
Ensure that you get (or can get) everything that you might need with the system or device. Missing accessories like chargers, cables, or docking stations can lead to additional costs and delays. Confirm that all essential components are included with the device. Optional extras like cases or external keyboards are a bonus, but the basics should be part of the package.
For essential accessories like chargers, specialty cables, etc. it is always important to find a source for them if they are not included to be certain they are still available to purchase/replace. And remember that if you have to purchase these items separately, it will add to the overall cost.
6. What’s the Return Policy or Warranty?
A solid return policy or warranty is essential when buying used tech. It gives you peace of mind and a safety net if the device doesn’t perform as expected. Always review the terms before purchasing—especially if you’re buying from a third-party seller or marketplace.
7. Is the Price Truly Competitive?
Used tech should offer real savings. Compare the price of the used device with both new and other used options. In some cases, the price difference between new and used may be minimal—making a new purchase the better long-term investment. Do your homework to ensure you’re getting true value.
8. Can You Test it Before You Buy?
Whenever possible, test the device before committing. For local purchases, arrange an in-person meeting to evaluate performance. If buying remotely, ask the seller for a video walkthrough showing the device in action. Alternatively, consider buying from a reputable retailer that allows in-store testing or offers a return window.
Buying Used Tech
Used technology can be a cost-effective solution for businesses looking to optimize their IT spend. But it’s not without risks. By evaluating factors like device support, condition, and total cost of ownership, you can make informed decisions that support your team’s productivity and security. While used tech can be cheaper than new, it’s not always a better deal.
Need help sourcing reliable used devices for your next business hardware purchase? Contact us today at 239.790.4479—we’ll help you find the right tech at the right price.
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